Privacy Policy

This policy applies to Maxwill Racing Engines and how we handle personal information through this website and our parts and engine business. We follow the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We only collect what we need to answer your enquiry and supply parts. When you send an enquiry or contact form, we collect your name and email address, your phone number if you give it, the parts you are enquiring about, and anything you write in your message.

The site is enquiry-only. There is no online checkout, so we do not collect or store payment card details through the website. We do not ask for sensitive information such as health or financial records, and we ask that you do not send it to us.

We collect this information directly from you when you submit an enquiry or contact form, or when you call or email the workshop. If you enquire for someone else, please make sure they are happy for you to give us their details.

We use your information to reply to your enquiry, prepare quotes, source and supply parts, arrange delivery or pickup, and keep records of our dealings with you. We may use your contact details to follow up on an enquiry or order. We do not sell your information, and we do not use it for unrelated marketing without your consent.

We share your information only with service providers that help us run the website and the business, such as website hosting, database, email delivery, and image hosting providers. They handle your information only to provide those services to us.

Some of these providers may store or process data outside Australia. Where that happens, we take reasonable steps to make sure your information is handled consistently with this policy. We do not disclose your information to anyone else unless you ask us to, or the law requires it.

Enquiries are stored in our management system and emailed to the workshop. Access is limited to people who need it to do their job. We take reasonable steps to protect your information from loss, misuse, and unauthorised access, though no system can be guaranteed completely secure.

We keep your information for as long as we need it to handle your enquiry and meet our business and record-keeping obligations. When we no longer need it, we take reasonable steps to delete it or remove anything that identifies you.

You can ask to see the personal information we hold about you, or ask us to correct it if it is wrong or out of date. Contact us using the details below and we will respond within a reasonable time.

This website uses only essential cookies needed to run the private admin area. It does not use advertising or cross-site tracking cookies. See our Cookie Policy for details.

If you think we have mishandled your information, please contact us first so we can put it right. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

For any privacy question or request, contact Maxwill Racing Engines:

Email: sales@maxwill.com.auPhone: 08 8363 12251A St Peters Street, St Peters SA 5069